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Policies and frequently asked questions!

Q: Where are you located?
A: 46 Kingsway, Vancouver B.C. Canada!

Q: How do I book an appointment? Do I need to put down a deposit?
A: Please refer to our calendar under the " booking" tab and look for  dates with "available" appointments. E-mail pinupperfectionphotography@gmail.com to book and let us know what day you'd like! There is a $75 deposit for regular packages and 25$ per person for pin-up parties and specials due when booking to secure your appointment. Deposits are applied towards the remaining balance due on the day of your shoot. If we haven't received your deposit within two weeks prior to your shoot, your appointment will be made available again on the calendar. Deposits can be paid via PayPal to shimonahenry@hotmail.com (below).
Deposit
Q: Do I need to arrive early? 
A: Please do not arrive early, you do not need to come in advance for hair and makeup.
Q: I'm nervous! What will my session be like?
A: It's totally normal to be nervous! On the day of your shoot you will meet Shimona at the studio where you will go through your items and look through ours to decide what kind of look you'd like to go for (retro glam, cheesecake pinup etc). Then we will pull out the props that will suit your shoot. Hair and makeup comes next, where Shimona will  bring out your inner bombshell! Then it's time to get dressed, and on to the backdrop where Shimona will guide you through various poses and facial expressions. After your shoot is complete on the same day, you will be aver to view your photos from home after they have finished uploading into a private viewing gallery online.

Q: What does 're-touching' mean?
A: Your final favourite images are custom adjusted for you. We take care of the following: blemishes, under eye, fine lines, scars, stretch marks, smooth out your skin, whiten your teeth, body shaping etc.

Q: Your packages comes with high-resolution images - what does that mean?
 A: You will be receiving two sets of your final images via email; one for internet use at 72 dpi with logo and one high resolution for printing. We are not responsible for keeping copies of shoots after images have been emailed to you. 
When you download your files, please make sure to back them up to multiple hard drives as well as keep a third copy somewhere else (on a dvd, cd, memory stick etc). After that you are able to take them into a photo lab of your choice to get prints made, post them online etc. We offer printing services as well, but you are under no obligation to purchase prints through us. We recommend ABC in Vancouver or Photo Expert in Delta. 

Q: How many pictures do you take?
 
A: Anywhere from 50-1000 frames! It depends on the session and the client.
Q: What color backdrops do you have?
A:The colors below are usually in stock but sometimes we run out! Please e-mail us if you'd like to check the availability of a certain color :)

Q: Will my photos go onto the internet if I have a photoshoot with Pin-up Perfection?

A: We will only use your pictures online or in print if you sign a model release allowing us to use the images for promotional use.

Q: How old do I have to be to come in for a photo shoot?
A: You must be 18+. All clients must bring ID to their shoot with proof of their age.

Q: What forms of payment do you accept? 
A: Cash and personal cheques.

Q: What if i have to cancel my appointment?

A:  Life happens! It's no problem if for any reason you need to re-schedule with us, but your deposit in non-refundable. Please be courteous and give us a minimum of 24 hours notice for rescheduling. 

Q: How long is a session?
A: Your session can run from 1 to 4 hours depending on the package. Pin-up parties are usually 4+ hours.

Q: How long does it take to get the pictures back?
A: Turn around is currently about 4-6 weeks. We can accommodate for special deadline requests and offer a rush charge of 30$ if photos are needed quicker. 

Q: What should I do to prepare for our shoot?
A: All things girlie! Shave your legs, underarms, bikini line. Moisturize your skin and paint your nails! Get lots of sleep, and eat, but avoid foods that will make you feel 'yucky'. Check your hosiery for runs and rips. On the day of your shoot avoid wearing tight clothing that will leave lines on your skin. If you are having your eyebrows waxed, have it done a few days before your appointment to avoid swelling and redness. 
Hair: Please do not use a flat iron or wash your hair before your appointment as it makes curling difficult. Please come with dry hair. If you have certain products (i.e.:  paste for short hair or wigs) please bring them.
Makeup: Please come with a clean face, or foundation and mascara at most.  If you have sensitive skin or a preferred brand of foundation please bring it with you.

Q: Can my partner come and watch?
A: Unfortunately they may not stay because it puts a different element in to the shoot that can hinder bringing out the bombshell in you! They are more than welcome to drop you off, check out our studio and meet us to put them at ease.

Q: What should I bring to wear?
A: Dresses, garter belts, bras, underwear, corsets, costumes, bustiers, waist cinchers, fishnets, thigh-high stockings, bathing suits, cardigans, pencil skirts, high heeled shoes...anything vintage (1930 - 1960's) or vintage inspired, jewellery, accessories etc. The more you bring the better!

Q: I don’t have much to wear...do you have something I can wear?
A: Although we have a fairly large collection of garments and costumes for clients to wear from XS-3X, we recommend that every client come with at least their own basics...lingerie, undergarments and shoes (we have some in sizes 8-10) in case our collection does not meet your size, style or colour preference. If you would like an excuse to go shopping, check out Scout, Forever Yours Lingerie, pinupgirlclothing.com, New World Designs, Deluxe Junk, Mintage, Woo, Lace Embrace and Burcu's Angels.

Q: Is there anything else that I should bring to my shoot other than clothes, shoes, accessories etc?
A: Feel free to bring any props you would like to use, or ask us if we have something that you would like to shoot with that you have seen on the site. We love it when clients bring in items to pose with!

Q: What props do you have?
A: If you would like a specific item, please let us know so we can make sure we have it ready for you! Props - small feather fans, retro telephones, retro iron and board, vintage hand mirror, boas, handcuffs, cat o nine tails, riding crop, deck of cards, poker chips, dice, ukulele, seashells, beach bucket, picnic basket, frog, picnic table cloth, hats (sailor, police, cowgirl, nurse, pirate), vintage apple basket, 45 player and holder, tons of holiday stuff for Halloween, Valentines day and Christmas, pearls, diamonds, retro books, cigarette holder, fur shall, gloves, directors chair, film reels, maracas with Mexican blanket, pistols, perfume bottle, retro sunglasses, hair flowers galore, mini top hats, faux tiger rug/fur rug, type writer etc....and the list grows monthly!
Q:  I want to surprise someone with a session as a gift, do you have gift certificates?
A: We do! E-mail us at pinupperfectionphotography@gmail.com to purchase one directly or buy on online via PayPal and we will mail it to you! Please send us an e-mail to confirm that we have received your payment!

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Copyright Shimona Henry 2007-2012